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Delivery

WHERE DO YOU DELIVER TO?

Delivery costs will be calculated at checkout once the delivery option and destination has been chosen. We offer the below delivery options:

AREA

DELIVERY TIME

 COSTS

UK

3 - 5 working days

£4.99

EUROPE

10 - 14 working days

£14.99

USA *

14 - 21 working days

£9.99

AUSTRALIA *

14 - 21 working days

£9.99

REST OF THE WORLD *

14 - 21 working days

£14.99

 

A working day is Monday to Friday. (Excludes weekends and bank holidays)

* Please be aware that your order will have to go through customs and they may hold on to the order for a number of days. WaistshaperUK are not liable for any customs charges 

If you go to check out and your Country is not there please contact us at info@waistshaperuk.com and we can look in to adding your Country for delivery.

 

WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES?

Customs or import duties are charged once the parcel reaches the destination and this charge must be paid by the customer. Unfortunately, WaistshaperUK has no control over these charges, customs policies and import duties vary widely from country to country so we cannot gee an exact figure of the fee you will incur

You may wish to contact your local customs office for current charges before you order form our website, so you will not be surpassed by charges when your parcel arrives.

REFUSAL OF PARCEL

If you refuse a parcel, please note you (the customer) will be liable for the return costs and custom charges if applicable. These charges will be deducted from the cost of your order.

 

IF MY PARCEL IS LOST WILL I GET REIMBURSED?

If you have not received your order within the delivery time frame, we will need to raise a full investigation with our courier which can take up to 2 weeks for them to confirm the details of your order. If you order is confirmed as lost, we will re-despatch your order.

CAN MY PACKAGE BE DELIVERED TO A WORK ADDRESS?

Packages can be delivered to your place of work however WaistShaper UK do not accept liability if the parcel has been signed for on your  behalf by a member at that address.

AN ITEM IS MISSING FROM MY ORDER?

If you receive the wrong item or something is missing form your order then please contact our Customer Care Team: info@waistshaperuk.com

 

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